The right Warehouse Management System (WMS) can save your business time and money, enhance customer satisfaction, and boost employee productivity. Choosing the wrong system for your business however can actually impair your customer service, drag down productivity and drive up costs. Your business requires a WMS that can automate your operation and increase your ROI. What then, should you consider when evaluating your warehouse operations and needs?
The following are 3 questions to help you ponder your warehouse technology and business needs.
Does my Warehouse Management System do enough for me?
If the first thing you think of when considering your WMS solution is, “Does my WMS technology do enough for me,” then the answer is probably no. Price is only one minor part of total cost of ownership of your WMS. Functionality, flexibility, integration, ease of use, and customer support are all important components of a WMS. Leveraging the latest technologies in your warehouse will sizably improve on-time shipments, increase inventory accuracy and reduce your error rate. If you do not have a current system in place, or you are running a system that does not effectively manage your supply chain, then it may be time for you to consider putting a WMS in place that will allow you to monitor warehouse activities in real-time, minimize errors, and help you measure the efficiency of your warehouse employees.
Is my WMS easy to use?
If your WMS is easy to use, employees can spend less time setting up and monitoring daily operations, and more time using the software to successfully run your warehouse operation. A user-friendly WMS can reduce the amount of time you spend on employee training, from pickers to senior management. Implementing an all-inclusive WMS enables standardization of inventory, picking methods, and inventory locations. This standardization helps to minimize your company’s reliance on its already comfortable practices, resulting in reduced training costs and lower error rates. Having strong feature navigations can ensure that all employees will be able to utilize the WMS functionality to the fullest. When choosing a WMS, look for easy to follow menus and help screens that can improve usability.
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